Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect the personal data of website users. https://pentopak.com (hereinafter referred to as the "Site"), owned and operated by the company "Pentopak" (hereinafter referred to as the "Company", "we", "our", "us").
We respect the right to privacy and are committed to processing personal data in accordance with applicable international legislation, including, but not limited to, the EU General Data Protection Regulation (GDPR), as well as other applicable data protection laws.
What data we collect
We may collect and process the following personal data that the user voluntarily provides through forms on the Website:
- first name and/or last name;
- company name;
- email address;
- phone number;
- comments, requests, or other information provided by the user in the form.
We may also automatically collect technical information, including IP address, browser type, operating system, pages visited, and the date and time of the Site visit.
Purpose of Personal Data Processing
Personal data is used for the following purposes:
- processing user requests;
- communication with users for the purpose of providing consultations and selecting the appropriate type of packaging;
- preparation of commercial offers;
- improving the quality of our products and services;
- sending informational and marketing materials (including electronic newsletters), provided there is a legal basis for doing so;
- fulfillment of legal and contractual obligations.
Legal grounds for data processing
We process personal data on the following legal grounds:
- user consent;
- necessity to perform a contract or pre-contractual measures;
- pursuing our legitimate interests (e.g., business development and marketing), provided that such interests do not override the user's rights and freedoms;
- compliance with legal requirements.
Marketing Communications
We may use users' contact details to send marketing communications, including newsletters, information about products, services, or special offers.
The user has the right to unsubscribe from marketing communications at any time by using the unsubscribe link in the email or by contacting us directly.
Data transfer to third parties
We do not sell or transfer personal data to third parties, except in the following cases:
- if necessary for the provision of our services (e.g., IT providers, hosting services, CRM, or email services);
- if required by law or a decision of a competent authority;
- in the event of reorganization, merger, or sale of the business.
All third parties are required to ensure an adequate level of personal data protection.
International Data Transfer
Since the Website is aimed at the international market, personal data may be transferred and processed outside the user's country of residence. In such cases, we ensure appropriate data protection guarantees in accordance with applicable legal requirements.
Data Storage
We retain personal data only for the time necessary to achieve the purposes specified in this Policy or for the period established by law.
Personal data protection
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or disclosure.
User rights
Users have the right:
- receive information about the processing of your personal data;
- access your personal data;
- request correction or updating of data;
- request data deletion ('right to be forgotten');
- restrict or object to data processing;
- withdraw your consent at any time;
- lodge a complaint with the relevant data protection authority.
Cookies
The site may use cookies and similar technologies to ensure proper operation, analytics, and improve user experience. More detailed information can be provided in a separate Cookie Policy.
Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. The updated version will be published on the Website with the corresponding effective date.
Contact Information
If you have any questions about this Privacy Policy, the processing of personal data, or the exercise of your rights, please contact us: